Accessibility Statement

Neatly is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone.

Our Commitment

We believe everyone deserves equal access to our platform, regardless of ability.

As a platform designed to support neurodivergent individuals, accessibility is at the core of everything we build. We understand that barriers to access can take many forms, and we're committed to removing them.

We strive to meet WCAG 2.1 Level AA standards and are continuously working to improve our platform's accessibility based on user feedback and evolving best practices.

Accessibility Features

Key accessibility features built into our platform

Keyboard Navigation

All functionality is accessible using keyboard navigation alone.

Screen Reader Support

Proper ARIA labels and semantic HTML for assistive technologies.

Color Contrast

WCAG 2.1 AA compliant contrast ratios throughout the platform.

Focus Indicators

Clear, visible focus states for all interactive elements.

Reduced Motion

Respects prefers-reduced-motion for users sensitive to animations.

Text Scaling

Interface supports browser text scaling up to 200%.

Plain Language

Clear, straightforward language throughout the platform.

Consistent Navigation

Predictable, consistent navigation patterns across all pages.

Need Additional Support?

We're here to help make Neatly work for you.

If you encounter any accessibility barriers while using Neatly, or if you need information in an alternative format, please let us know. We're committed to making our platform work for everyone.

You can also let us know about your accessibility needs when booking a session, and we'll ensure your declutterer is prepared to support you appropriately.

Ongoing Improvements

We're always working to improve accessibility.

While we strive for comprehensive accessibility, we recognize there may be areas that need improvement. We regularly conduct accessibility audits and address issues as they're identified.

If you find something that isn't working well for you, please report it. Your feedback directly informs our development priorities.