Families & carers
Help for the people who do the invisible work
Whether you're parenting a neurodivergent child, partnered with a neurodivergent adult, or supporting an aging parent — we provide practical, judgment-free home support that respects everyone's autonomy.
What you’re carrying
The shape of family caring is hard to name, harder to share
A few things we know to be true before we say anything else.
The home has shifted around someone's needs
When you live with — or care for — a neurodivergent person, the house adapts: rooms get used differently, things accumulate, calm becomes harder to find. None of that is a failure.
Doing it for them isn't the answer
We don't come in and 'sort them out'. We support what they want to keep, change what they want to change, and respect their autonomy at every step. You stay in your role; we provide the extra hands.
You're tired
Carer burnout is a clinical reality. The point of bringing us in is so that you can sit down, take an hour back, or focus on something else entirely while we keep things moving.
If you’re a parent of a neurodivergent child
A home that supports your whole family
Sensory-friendly rooms, school-hours scheduling, calm-down corners, and an EHCP-aware approach.
How we adapt
How we work with parents of neurodivergent children
Sensory-friendly rooms, calm-down corners
We help redesign bedrooms, playrooms, and quiet spaces around your child's sensory profile — lighting, texture, visual clutter, noise dampening, and a designated regulation space.
- Visual clutter audit room by room
- Calm-down corner / sensory tent set-up
- Storage that supports a visual schedule
Sessions during school hours
Most parents prefer the home work happens while their child is at school. We routinely book 9.30am–2.30pm slots so the child comes home to a finished, predictable space — not a session in progress.
- Term-time scheduling
- Quiet arrival and exit
- Photos sent in advance so your child knows what changed
EHCP and SEND-aware
Your child's EHCP outcomes around home environment, sensory regulation, or independence skills can be supported directly. Where useful we provide simple session notes for your annual review.
- Aligned with EHCP outcomes if you share them
- Notes you can include in annual review
- Compatible with OT recommendations
Respect for the parenting choices you've made
Co-sleeping, low-demand parenting, gentle parenting, autistic-led parenting — we don't critique any of it. Our job is the home, not your relationship with your child.
- No comments on routines or screen time
- We won't suggest 'firmer boundaries'
- No "warrior mum" language, ever
If you’re a partner or adult family member
Supporting without taking over
Parallel sessions, real respite, and confidentiality between household members.
How we adapt
How we work with partners & adult family members
Parallel sessions
Both of you in the house, working on different things at the same time. Your declutterer keeps the momentum on the harder task while you take the lighter one — sharing the cognitive load without one of you having to manage the other.
- Different rooms, same session
- No-one is being supervised
- You can swap halfway through
Supporting the adult family member directly
When the person who needs the support is your adult child, parent, partner, or sibling, we work with them — not over their head. You can attend, sit out, or be on call.
- Their consent leads every decision
- We won't share session details with you without their say-so
- Your relationship is preserved, not co-opted
Real respite, not the kind in name only
Some carers book us so they can leave the house for a couple of hours and come back to a job that has progressed. That is a legitimate use of a session and we're happy to deliver it that way.
- Drop-off model available — you don't have to stay
- Updated by message at end of session
- No expectation of supervision
Confidentiality between household members
We don't carry information between people in the same household unless they want us to. If you book on behalf of someone, they remain the client and decisions remain theirs.
- Clear consent rules at intake
- Separate session notes if requested
- No surprise involvement in family disputes
What a session looks like
What a session might look like
Three example sessions across the families & carers we support.
Parent of an autistic 9-year-old: bedroom rebuild
Two-hour planning session over video — we agree the new layout, sensory choices, and what stays. Then a single in-person session while your child is at school, finishing well before pick-up. We send a photo brief for you to show them on the way home.
Partner supporting an ADHD spouse with paperwork
Parallel session: your spouse and the declutterer tackle two months of admin in the kitchen, while you have an hour for yourself in another room. The declutterer reports the outcomes to you both at the end, with consent.
Adult daughter of an autistic parent, post-bereavement
Three sessions, paced gently, with a single declutterer. You attend the first to introduce them, then step back. Your parent leads decisions about their late partner's belongings; we keep the room moving when it's hard to keep going.
A note on language
What we don’t do
We don’t use:
- • “Special needs parent”
- • “Warrior mum” / “autism mum”
- • “Suffers from”
- • Anything pity-laden
- • “You just need firmer boundaries”
We do say:
- • “Parent of an autistic / ADHD child”
- • “Parent carer”
- • “Partner of an ADHDer”
- • “Family member supporting…”
- • “You’ve been doing a lot of cognitive work alone”
FAQs
Questions families and carers ask
The questions that come up most often before a first session.