Local context
What we see when we work in Surrey
Practical, area-specific notes — not generic copy.
Surrey is the most densely populated of the English shire counties — over 1.2 million people across 11 districts and boroughs from Spelthorne in the north to Tandridge in the south. We work with residents from the M25 commuter belt around Woking and Staines, the Mole Valley villages, and the Surrey Hills AONB villages between Dorking, Cranleigh and Haslemere where good public transport options are limited.
Surrey's autism and ADHD diagnostic waiting lists have been some of the longest in England — a fact recognised by Surrey Heartlands ICB in its published neurodevelopmental commissioning plans. Many of our Surrey clients are mid-life self-identified or recently-diagnosed adults whose homes have built up over years of unrecognised executive-function difficulty.
Surrey County Council's SEND Local Offer hosts a directory of services for children and young people with special educational needs and disabilities, and the council operates Adult Social Care First Response for adults at risk of self-neglect — both relevant if you're being supported through a social-care or SEND assessment.
We work in detached homes in Esher and Cobham, mid-terraces in Redhill and Reigate, retirement flats in Farnham and Cranleigh, and small flats above shops in Guildford. Every home is different. Every brain is different. The session is built around yours.
By the numbers
Surrey in context
Cited public-source statistics. We do not invent data.
Local support
Other Surrey services we recommend
Real local organisations you can contact directly. Their work is independent of ours.
Surrey Local Offer (SEND)
Surrey County Council's directory of services for children and young people aged 0–25 with special educational needs and disabilities.
Visit websiteMary Frances Trust
Surrey-wide mental wellbeing charity providing peer support, courses and recovery groups across Mole Valley, Epsom & Ewell and the wider county.
Visit websiteSurrey Choices
Council-owned care provider supporting adults with learning disabilities, autism and physical disabilities across Surrey.
Visit websiteAction for Carers Surrey
Free advice, support and short breaks for unpaid carers of any age across Surrey, including parent carers.
Visit websiteSurrey & Borders Partnership NHS FT
Provides community mental health, learning disability and adult autism diagnostic services across Surrey and NE Hampshire.
Visit websiteSurrey FAQs
Questions from people in Surrey
Local-specific questions we get asked the most before booking.
For commissioners & professionals
Working with Surrey County Council
If you are a social worker, OT, housing officer, safeguarding lead or commissioner in Surrey, here is how Neatly fits alongside your work.
Statutory alignment
We deliver a person-centred, trauma-informed model that complements Care Act 2014 (or the equivalent Scottish, Welsh or NI framework) assessments and multi-agency self-neglect & hoarding work. We are explicitly NOT a deep-clean contractor.
Procurement & commissioning
Neatly is willing to engage with Surrey County Council via its dynamic purchasing arrangements for adult social care providers, and via Surrey Heartlands ICB neighbourhood teams. Our model directly complements the SNAH pathway by providing the long-arc, person-centred decluttering support that deep-clean contractors are not commissioned to deliver. Capability statement available on request.